Connecting with a family member

Pillpal links two phones with a one-time 6-character invite code. The caregiver creates the code; the person taking the medicines enters it. That's the only setup the patient ever has to do — from then on, the caregiver manages everything and both phones stay in sync.

On the caregiver's phone

  1. Choose "I look after someone's medicines" when setting up the app (or open the Care tab later).
  2. The app shows your invite code — tap Share invite. The message includes an install link and the code.
  3. You don't have to wait: add medicines and schedules right away. Everything transfers to your loved one's phone the moment they connect.

On the patient's phone

  1. Install Pillpal from the link (App Store or Google Play).
  2. Choose "Someone sent me a code" during setup.
  3. Sign in, then type the 6-character code. Done — the app switches to a simple, senior-friendly view with one decision per screen.

Troubleshooting

  • "That code didn't work." Codes are one-time and expire for safety. Ask the caregiver to open the app and share a fresh one — it takes ten seconds.
  • Creating a code needs a connection. If the caregiver's phone is offline, the app shows a Retry button — reconnect and try again.
  • Managing on your own? Choose "I take medicines myself" instead — you get the full management view for your own routine, no code needed.
  • Ending a connection. Either side can disconnect at any time (caregiver: Settings → Family; patient: Family tab).

Privacy

Pairing shares dose activity between the two connected accounts only — nothing is visible to anyone else. Details in theprivacy policy.

Need a hand?

Email apps@nftatoms.com — happy to walk you through it.